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E-commerce Returns Management
Online Course
Image with the word Return Policy and key words involving product returns
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About the course

By the end of this module, you will be able to:

  • Explain the typical reasons for product returns and how to mitigate or handle each case
  • Explain the various costs that might be incurred for processing returns
  • List the strategies that can help reduce costs and improve the returns process
  • List the key factors to be considered for auditing the returns process
  • List the key qualities of a good return policy
  • List the techniques that can help ensure proper packaging
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712 H St NE PMB 98848
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Washington, DC 20002
1-800-634-0245

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